Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: November 2, 2025
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, make a booking, contact us, or sign up for our newsletter. This may include:
- Personal identification information (name, email address, phone number)
- Payment information (processed securely through our payment partners)
- Travel preferences and special requests
- Communication history with our team
2. How We Use Your Information
We use the information we collect to:
- Process your bookings and provide our services
- Communicate with you about your reservations
- Send you marketing communications (with your consent)
- Improve our website and services
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who help us operate our business
- With local partners to fulfill your bookings and experiences
- When required by law or to protect our rights
- In connection with a business transfer (with proper notice)
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- Secure Socket Layer (SSL) encryption for data transmission
- Regular security assessments and updates
- Restricted access to personal information
- Staff training on data protection practices
5. Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. We use:
- Essential cookies for website functionality
- Analytics cookies to understand how you use our site
- Marketing cookies for personalized experiences (with consent)
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Data portability where applicable
7. International Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
9. Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "last updated" date.
11. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us:
Green Lodge Moorea
Email: privacy@greenlodgemoorea.com
Phone: +689 40 56 12 90
Address: Moorea, French Polynesia